You can change the default address only on your Ozzie account by logging in and updating your details. If you'd like, we can update your shipping address for you before your order has reached the packing stage. Please note that we are not able to change the shipping address after an order has already left our warehouse, and customers will need to contact Australia Post immediately to attempt to redirect it. Please also note that updating the default address on your account will not affect existing orders; customers will need to contact us to change the shipping address for specific orders prior to dispatch. Parcels which are returned to us due to an incorrect address are not entitled to a refund of the original shipping fee used to ship it out. In order to re-ship the returned parcel to a new or updated address, customers may need to pay a standard shipping fee again.