You can contact our support team via our contact us page, via email at support@ozziecollectables.com.au, or via our Facebook page at www.facebook.com/ozziecollectables. We maintain that a prompt and thorough response is the best kind, and rest assured you will never speak to a robot: our support team are happy to talk you through every step of the way. Whilst we accept inquiries 24/7, please understand that you may not always be able to receive an immediate response, especially during peak periods, and we request that you refrain from sending repeat inquiries to ensure the fastest possible response time from our team. Our average response time is around 24-48 hours.
Please allow at least up to a few business days for our team to respond to your request. If your inquiry is urgent, you can call our showroom on (03) 8789 6906 during operating hours. If there is no answer at our showroom due to the busy period, we recommend waiting 20 minutes before attempting to call back.
We sincerely appreciate your patience.